Terms of service
Terms of Service
Last Updated: September 8, 2026
These Terms of Service govern your use of cozynestpet.shop and purchases made through our online store.
Throughout these Terms, "CozyNestPet," "we," "us," and "our" refer to the operator of cozynestpet.shop. "You" and "your" refer to users, visitors, and customers of our website.
By accessing our website or purchasing from us, you agree to these Terms of Service.
1. Online Store Terms
By using this website, you represent that you have reached the age of majority in your jurisdiction or have the permission of a parent or legal guardian where required.
You may not use our products, website, or services for unlawful or unauthorized purposes.
You must not knowingly transmit viruses, malicious code, or other technologies intended to interfere with the operation or security of our website.
2. Product Information
We make reasonable efforts to present product descriptions, specifications, dimensions, photographs, and other information accurately.
However, actual product colors may vary slightly depending on screen settings, lighting, manufacturing variations, or photography.
Measurements may also be subject to reasonable manufacturing tolerances where applicable.
We reserve the right to correct typographical errors, inaccuracies, or omissions in product information.
3. Prices
Product prices are displayed on our website and may change without prior notice.
The price applicable to your purchase is generally the price displayed at checkout when your order is submitted, subject to correction of obvious pricing errors where permitted by law.
Any applicable taxes, duties, or charges will be handled according to the information provided during checkout and applicable law.
4. Orders
Submitting an order does not necessarily guarantee acceptance.
We reserve the right, where legally permitted, to refuse or cancel orders due to circumstances including:
- Product unavailability;
- Suspected fraud or unauthorized transactions;
- Incorrect pricing or product information;
- Payment authorization problems; or
- Shipping restrictions.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
5. Payment
Customers must provide current, complete, and accurate payment and billing information.
Available payment methods are displayed during checkout and may vary depending on location or payment provider availability.
6. Shipping
CozyNestPet offers free worldwide shipping on eligible orders.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
7. Returns and Refunds
Eligible purchases are covered by our 30-day free return and refund policy.
Returns and refunds are subject to our Return & Refund Policy, which forms part of these Terms.
8. Intellectual Property
Unless otherwise stated, the content created for this website, including its branding, layout, graphics, written content, and other original materials, is owned by or licensed to CozyNestPet and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit our protected content without authorization.
Third-party names, marks, images, or other materials remain the property of their respective owners where applicable.
9. Third-Party Services
Our website may use third-party services to provide functions such as payments, analytics, website hosting, and order fulfillment.
Your use of certain third-party services may also be subject to the terms and privacy practices of those providers.
10. Prohibited Uses
You may not use our website:
- For unlawful activities;
- To infringe intellectual property rights;
- To submit fraudulent information;
- To distribute malicious software;
- To interfere with website security;
- To impersonate another person; or
- To engage in abusive or fraudulent purchasing activity.
11. Disclaimer
To the extent permitted by applicable law, products and services are provided subject to the descriptions and terms stated on our website.
Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded.
12. Limitation of Liability
To the maximum extent permitted by applicable law, CozyNestPet will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
This provision does not exclude or restrict liability where such exclusion or restriction is prohibited by law.
13. Changes to These Terms
We may update these Terms periodically to reflect operational, legal, or regulatory changes.
The current version will be published on this website with its applicable update date.
14. Contact Information
Questions regarding these Terms may be sent to:
CozyNestPet
5655 E. Fox St.
Mesa, AZ 85205
United States
Phone: 480-353-7377
Email: support@cozynestpet.shop